Comments on Lipsticks & Lightsabers: Fyrinnae - Still Alive!

Kate, Aromaleigh is back. Soon they will have new ...

2011-10-20T20:29:47.683+01:00

Kate, Aromaleigh is back. Soon they will have new collections. Currently they are selling off some products from former ones.

Long time lurker here...and I was relieved to hear...

2011-09-19T06:48:18.601+01:00

Long time lurker here...and I was relieved to hear that it's only temp because I just realized I can't live without my Rapunzel Had Extensions and P.E. lol. And that Bite Me is a decent dupe for Aromaleigh's You're a Doll Rouge in Corset. (RIP!)

Also, well said! :D

I couldn't have said it better myself. Bang-on...

2011-08-27T11:37:47.079+01:00

I couldn't have said it better myself. Bang-on perfect post.

I love my Fyrinnae products, but part of being a loyal indie fan is respecting the unique challenges that face small companies.

Whatever time they need to take, for whatever reason, it's never a cause to be angry. I will remain a loyal customer.

@Amanda - <3 @Morgaine - ^___^ @Frances - I s...

2011-08-25T18:22:05.626+01:00

@Amanda - <3

@Morgaine - ^___^

@Frances - I signed in today and discovered there's like another $50 of stuff I don't have yet... gotta fix that :x

@Grey - Rightbackatcha <3

@Dominique - Haha yes, it'd cut the TAT in half!

@Shattered - Mmhm.

@Bhevarri - :D!

@Dez - I love it when lurkers comment! Yeah, in the grand scheme of things, compared to the awesomeness of Fyrinnae, it's not a big deal. They should be up and running in a couple of days.

@Duvessa - My wishlist pretty much just says "everythinglol".

@Coloruza - YES! :D

@Arika - Yeah, sadly. :/ I agree. I can't believe people get shit for closing shop to catch up, it's far better than the alternative.

@Soo - It came as a surprise to me that anyone would bitch about them... >.>;

@Jessie - Ahahhahaha XD thank you. <3

Cait - I'm really glad they're doing OK and will still be churning out sparkly goodness.

@Sakuradesu - Me too! :D :D

@Stephtee - Yes, this, absolutely.

@Karla - It wouldn't have been hard, and they chose not to do it, and I understand why people are a little annoyed about that. I don't understand why some people are tremendously butthurt about it. After all, whether they're there or not, it's only 5 words. It's not a big deal.
Fyrinnae have addressed this on their blog so there isn't much else for me to say about it now.

@Rivercitylizzy - Pretty much in complete agreement with you.

@Angie - Hahaha, well luckily they're coming back AND NEW RELEASE FOR HALLOWEEEEEEN EEEEE <3333

@Thebirdofparadise - Hahaha yeah, I'd do it too. It'd be a pretty long list.

@Sirinda - I did as well XD I agree with you, and I hope they get back to normal soon.

@Spooki - Yeah, I might be ordering a few spares just in case when they re-open.

@Zadidoll - Absolutely! I hope they stay forever :>

@Gio - My thoughts exactly! Although luckily I already have a spare tube.

@Jadelyn - The reason they've been closed-lipped is because whenever they post anything on their blog, they get a bunch of hatemail from people complaining and accusing their posts of sounding sarcastic etc. Honestly, I don't blame them for not wanting to really explain themselves or talk to anyone =/
But yeah, even if it does annoy you, it's not a big deal compared to everything else about them.

@Ndrcvrngl - Yay! :D

@Phyrra - <333

@MrsIvan - Just a tiny rant! And me too, I need more pretty in my life.

@Anz - ARUGH. Yeah. I feel like I need to yell: IF YOU THINK MY BLOG POST IS TALKING ABOUT YOU, AND FEEL THAT IT IS UNFAIR AND INCORRECT ABOUT YOU, MAYBE YOU SHOULD CONSIDER THE FUCKING POSSIBILITY THAT IT ISN'T ACTUALLY ABOUT YOU. ._.

@Julianne - :D

@Jade - Yeah, Fyrinnae definitely lean on the professional side. They give people what they paid for on time, it's a transaction, not your best friend. I think that's all they're aiming for.
Fyrinnae don't hire more staff because they can't afford to. They refuse to raise prices/shipping etc to cover that kind of thing because they think more people should be able to afford their products. =[

@Naktsmeita - Haha, omg seriously T__T

Fyrinnae is amazing company that do cares about th...

2011-08-24T09:41:22.632+01:00

Fyrinnae is amazing company that do cares about their costumers :) Sleek could learn fro them :p

Hear, hear! Fyrinnae have always been so professio...

2011-08-24T02:03:15.119+01:00

Hear, hear! Fyrinnae have always been so professional - I think that's what some people don't really understand. Most indies err on the side of over-sharing, if they're closed for personal reasons they'll tell you what they are. Fyrinnae just close, and I totally respect that they are private people. Whilst they do tend to close a lot, I appreciate that they have a HUGE workload as well as personal lives. I didn't really understand why people were thinking they'd closed "for good" - that is something I knew they'd NEVER do without lots of pre-warning and a big announcement.

Those people that say "hire more staff" would, I'm sure, LOVE to wait months for the new person/people to be trained enough to actually be able to help out x.x

Well that's good, as I've yet to make my f...

2011-08-23T07:41:15.584+01:00

Well that's good, as I've yet to make my first order! And hear hear.

It really irritates me how people on the Facebook ...

2011-08-23T03:09:37.368+01:00

It really irritates me how people on the Facebook fan page are bringing up "no one shit talked here", and are being incredibly snippy while defending themselves over something they evidently never did, nor were ever directly accused of. Ugh.

Gosh darn it, Ana, I love it when you rant!! Than...

2011-08-23T02:10:33.258+01:00

Gosh darn it, Ana, I love it when you rant!! Thank you for this post ~ I will be waiting patiently for the boys to open shop.

I'm glad for what you said :) hug

2011-08-23T00:00:54.257+01:00

I'm glad for what you said :)

*hug*

I'll admit, I was one of those that was scared...

2011-08-22T20:52:51.099+01:00

I'll admit, I was one of those that was scared that they were shut down for good; but I also know that if they did, there would be good reason behind it. I'm glad that it's just temporary, and will continue to drool over all the happies that Fyrinnae offers!

Oh. Thank. Gods. I was almost crying at the thoug...

2011-08-22T20:10:05.951+01:00

Oh. Thank. Gods. I was almost crying at the thought of my huge Fyrinnae wishlist that I hadn't gotten around to purchasing yet and that I might've missed my chance for good!

I am kinda frustrated at Fyrinnae's general closed-mouth-ness - not just this incident, but in general, they've always been extremely short on information regarding closings and other business availability aspects. I do think just putting up a text-only "Fyrinnae is closed" was kinda shitty.

To be clear, I have nothing against small businesses closing when they need to to take care of life events or whatever - my main blog is on official hiatus right now, because I'm struggling with a bad depressive episode and I couldn't keep up on posting anymore, so I understand - I just wish it was done more professionally/transparently.

Fyrinnae's products being as gorgeous as they are, though, it's a forgivable-though-annoying quirk. I'm just glad to hear they're not gone forever!

Amen to that! This is great! I'm so glad they...

2011-08-22T18:48:00.021+01:00

Amen to that!

This is great! I'm so glad they're not closing down and I don't have to start rationing my PE!

My only "complaint" about them closing, ...

2011-08-22T18:21:02.193+01:00

My only "complaint" about them closing, if it were true, would be they would leave a void of trustworthy indie companies out there and would be sorely missed. So glad to here the rumors of their closing is NOT true because I absolutely love their products.

Even though they're ALWAYS closed when I want ...

2011-08-22T17:47:42.719+01:00

Even though they're ALWAYS closed when I want to order I'd rather they do that than make me wait months for product.

If they closed for good IDK what I will do, 80% of my eyeshadow is Fyrinnae.

I'd hope that they were just having another br...

2011-08-22T17:29:40.640+01:00

I'd hope that they were just having another break to catch up. I snuck in an order on Friday in the short window the sight was up and right after it confirmed, the sight was down. I know vaguely of the issues from their blog and other rumblings, and I understand that closing is the best way to deal with it. Although I waited a few months to make an order because it seemed he/they needed more time to get production back to normal, I honestly never *needed* more shadows so I wasn't going to get upset. Good on the company for being honest and not allowing it to overwhelm him.

I agree with everything you have written. I also e...

2011-08-22T16:45:32.032+01:00

I agree with everything you have written. I also endorse what Dominique wrote, 100%.

My ex bf and I used to toy with the idea with the idea of opening a restaurant. We always said that we would ban customers who were more trouble than they were worth. Ha!

Why are people such unreasonable dicks?

Yay! I'm thrilled this is only a temporary clo...

2011-08-22T16:27:51.091+01:00

Yay! I'm thrilled this is only a temporary closure. I hope Fyrinnae can get some help since last I heard there was only one person working or something like that. If that's true it's no wonder he can't keep up! Honestly though if they got rid of everything in the shop they could still make a killing off PE.

Oh, my goodness, what a relief! I refrained from ...

2011-08-22T15:50:36.183+01:00

Oh, my goodness, what a relief! I refrained from adding to the shitstorm when the first "closed" message came up on the site, knowing that they do close down to catch up on orders and ensure no customer has to deal with "backordered" items. I have always gotten excellent CS from them, including samples with any shadow/blush order, and well-packed items that arrive intact and beautiful. For this, I am thankful. They really are without compare and I'm glad to know they are still with us!

I have no emotional investment in this company sin...

2011-08-22T15:41:25.261+01:00

I have no emotional investment in this company since I've never ordered from them. In fact in the 30 - 40 times I've tried to access their website it's never once been working. I agree with the points that you made ... it's responsible to close up to catch up and they don't owe their lives to their customers. However, it seems that they could work at improving their communication. How hard would it be to add some dates or a simple 5 word explanation to the closed message?

Well said as always. I'm very happy it's ...

2011-08-22T15:34:40.017+01:00

Well said as always. I'm very happy it's not a permanent closure and as far as I'm concerned they can take all the time they need :)

Thank you for the post! You're very right. I&#...

2011-08-22T15:02:01.533+01:00

Thank you for the post! You're very right. I'm very happy they'll come back soon :)

You've made my day! I'm so happy to hear ...

2011-08-22T12:59:02.607+01:00

You've made my day! I'm so happy to hear they're not closed for good. I was scared for a minute, there. Fyrinnae is truly one of a kind. Thank you for taking the time to clarify, Ana!

I never thought they closed for good, and I posted...

2011-08-22T10:01:43.974+01:00

I never thought they closed for good, and I posted about it on my blog (which I just overhauled haha). I know they have issues with their site often.

AND OMG I MISSED YOU ANA!!!

I heard about the rumors and am so glad they'r...

2011-08-22T07:22:53.546+01:00

I heard about the rumors and am so glad they're not true. didn't realize people were being so bitchy about it though.